Privacy Policy

Welcome to choose Moshubook's service! Hereinafter referred to as "we". We attach great importance to your privacy protection and are committed to ensuring that your personal information is properly handled and protected when you use our services. This privacy policy will explain to you in detail how we collect, use, store, share and protect your personal information.

1. Collection of personal information
Registration and account information: When you register an account in our store, we will collect your name, email address, contact information (such as phone number) and the password you set so that you can use our services normally, including placing orders, checking order status, etc.

Order information: During your order process, we will collect your delivery address, product selection, payment method, order amount and other information to complete the order transaction, arrange delivery and provide after-sales service.

Browsing and behavior information: To improve user experience and optimize services, we may automatically collect your browsing behavior information on our website or application, such as the pages you visit, browsing time, search keywords, etc. This information will help us understand your interests and preferences and provide you with more personalized services.

2. Use of Personal Information
Providing services: We use your personal information to fulfill orders, provide goods and services, process payments, arrange delivery, and solve problems you encounter during use.

Personalized services: Based on your browsing and purchase history, we may recommend relevant products and promotions to you to enhance your shopping experience.

Improving services: We will analyze the collected information to improve our products, services and website features to better meet user needs.

3. Storage of personal information
We will retain your personal information for the period necessary to achieve the purposes described in this Privacy Policy, unless otherwise provided by laws and regulations.

When your personal information is no longer needed to achieve the purpose for which it was collected, we will delete or anonymize it by the law.

4. Sharing of personal information
Third-party service providers: To provide better services, we may share your personal information with third-party service providers, such as payment processors, logistics partners, etc., but we will only share necessary information and require these third parties to comply with strict confidentiality obligations.

Legal requirements: We may disclose your personal information when required by law or to protect our legitimate rights and interests, comply with judicial procedures, respond to government regulatory requirements, etc.

5. Security measures for personal information
We have adopted a series of security technologies and management measures to protect your personal information from unauthorized access, use, disclosure, tampering or damage.

We will conduct security training for employees regularly to ensure that they understand and comply with our privacy policy and security measures.

6. Your rights
Right of access: You have the right to access your personal information in our store at any time and understand how we collect and use your information.

Right to correction: If you find that your personal information collected by us is incorrect, you can contact us to request correction.

Right to delete: In compliance with legal provisions, you have the right to request that we delete your personal information.

Right to object: You have the right to object to certain uses of your personal information, such as use based on personalized recommendations.

If you have any questions, comments or suggestions about this privacy policy or the way we handle your personal information, please feel free to contact us at service@moshubook.com. We will respond and handle your questions as soon as possible.